General Terms and Conditions:
Article 1 – Prices and Payment
-We make use of the Small Business Scheme (KOR). All listed prices are exempt from VAT pursuant to Article 25 of the Turnover Tax Act 1968.
– Shipping costs are clearly stated before the agreement is concluded.
– Payment is made via the offered payment methods during the checkout process.
Article 2 – Delivery
– We ship orders as quickly as possible. The maximum statutory delivery period is 30 days after receipt of payment, unless expressly agreed otherwise.
– If a delivery is delayed, you will be notified as soon as possible.
Article 3 – Legal Guarantee
The statutory warranty applies to all our products. Statutory warranty means that a product is or must do what the consumer may reasonably expect of it.
Article 4 – Complaints Procedure
Do you have a complaint? Contact us directly via the mailing form. We handle complaints within 14 days of receipt. Are you not satisfied with the handling? Then you can submit your dispute to the Disputes Committee via the European ODR Platform (http://ec.europa.eu/consumers/odr/).